Effective Interviewing Skills

  • Overview
  • Day 1
  • Day 2
Effective Interviewing Skills

Training Workshop – Module Overview

Innesskirk’s innovative “Effective Interviewing Skills” is an intensive program addressing key management and leadership skills with clear, practical guidelines every step of the way.

Tutorial sessions, real-world case studies, practical exercises, presentations and syndicate work make this an action-packed, hands-on course.

Workshop Objectives - Delegates Will Be Able To…

  • Conduct an on-target interview every time
  • Prepare all the items required for a professional interview
  • Ask the right questions to obtain valid evaluations
  • Identify and use different interview styles effectively
  • Understand all the factors that contribute to interview success
  • Use panel interview techniques when appropriate
  • Apply competency and behaviour-driven interview techniques
  • Follow up on interviews effectively and professionally

Post Workshop - IMPACT™ Program

IMPACT™ Project – Delegates identify a work-related project during the last hour of the training that will be used as a measurable indicator of successful application and implementation of the training content.

IMPACT™ Coaching – The delegates participate in custom-designed coaching sessions to facilitate the completion of their IMPACT™ Project.   Delegates document the project’s life cycle and all related issues in the provided coaching booklet.

Course Outline : 

Workshop Agenda – Day One


Introduction And Course Objectives
Agenda begins with the introduction of course, material, methodology and pedagogy. Instructor coordinates introduction of delegates through icebreaker activity.

Interview Types And Overview
Review of differing interview styles, purpose and objectives. This course includes a discussion of, and instruction of primary interview components; different types of interviews, qualities of a professional interviewer, as well as key components of a perfect interview.

Interview Preparation
Focus on your corporate recruitment process, desired competencies, recruitment drive preparation, screening methods, along with all activities leading up to the interview.

Understanding Body Language And Behavior
Analyze body language from interviewees and common behavior indication. Here, the instructor teaches methods of interpreting these signals.


Listening And Questioning Skills
Understanding what questions to use and what to listen for is a key component of this course. Behavioral situational and competency-based questioning techniques are included. Our materials include lists with many sample questions, which are reviewed.

Taking Notes And Documenting The Interview Process
Effective documentation of the process using interview templates, and note taking during and after the interview.

Role Play Sessions
Numerous role playing sessions afford opportunity to gain practical use of conducting an effective interview. Role play sessions are simple, straight forward practice sessions and happen throughout the entire course.

Review the main points of interest covered during the day. Prepare for a realistic interview tomorrow – both as conducting an interview and as an interviewee.


Workshop Agenda – Day Two


Preferred Interviewing Styles – Self Analysis
Understanding your own and others’ interviewing styles based on personal behavior tendencies.

Interview Practice Sessions And Review
Every delegate prepares for an interview and conducts a formal interview. Every delegate also takes the role of an interviewee and of an observer. Interviewees will receive behavior profiles and observers will be directed the aspects they are to monitor during the session.

Interview Practice Review
Each interview is reviewed with the group using video and feedback is provided to improve delegates’ skill level.


Post Interview Procedures
This segment includes sharing of material and effective processes to complete the interview cycle. Review of filing procedures, responding to successful and unsuccessful candidates, offer letters, and the use of psychometric evaluation.

Panel Interviewing Practice
Role-play sessions include the review of the structured processes required when using panel interview styles as well as protocols for efficient and timely evaluation.

Impact Of Culture On Interviewing
Topics include an in-depth discussion to provide a thorough understanding the influence of culture on interviews; the importance of organizational culture; cross-cultural influence; and management of interviews.

Identification Of IMPACT™ Project
Delegates are assigned to groups and asked to identify a project which will require the use of the new knowledge and information received during the workshop. This will allow the delegates to transfer the new knowledge into skills and effective work habits.

Review the main points of interest for the course, deliver course administration like evaluation, action plan, certificates.

2 Days
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